We are committed to protecting the privacy of our customers. We will only use the information that we collect about you lawfully, in accordance with the Data Protection Act 1998.
We collect information about you to process your order and to provide you with the best possible service. We only send promotional email or mail to you with your prior consent. We do not sell or pass on any personal information to any other Companies or Organisations.
Details we require
We need to collect the following information from you in order to process your order and notify you of the status of your order.
- Your Name
- Company Name (if applicable)
- Email Address
- Credit or Debit card details (if applicable)
It is also useful for us to have a telephone contact number should we need to clarify anything about your order.
We will never collect sensitive information about you without your explicit consent, however additional information you may provide us with may be used to personalise your visits to our web site.
You can check the information that we hold about you by logging into our web site. If you find any inaccuracies go to CONTACT DETAILS to contact us and we will delete or correct it promptly
Security of personal information
When you enter your credit or debit card information on our web site, we use secure servers to ensure that all details are encrypted at your browser before they are sent to us. We store credit card details in an encrypted way within a secure database. The servers are physically secured in a dedicated data centre.
We may use technology to track the patterns of behaviour of visitors to our site. This can include using a “cookie” which would be stored on your browser. You can usually modify your browser to prevent this from happening. The information collected in this way can be used to identify you unless you modify your browser settings. If you have any questions/comments about privacy, you should log onto our website and use the contact us form or you can email us at firstname.lastname@example.org.
The Data Protection Act 1998 requires us to be open about our holding and use of personal data. It also entitles individuals to find out from us what personal data is held about them on a computer, to have that information corrected or erased if it is inaccurate, and to claim compensation if they can prove they have suffered damage from an inaccuracy or breach of security.
We are committed to upholding the eight Data Protection Principles of good information handling practice.